Prices, Deposit & Extras
Q&A’s about what the price includes, how deposits work and how extras like child seats, additional drivers or cross-border travel are charged.
The price you see on AutoZone.al is the rental price provided by the rental company or partner for the car, dates and locations you selected.
It usually includes:
use of the car for the rental period
basic cover required by local law (for example third‑party liability)
any inclusions listed in the offer, such as mileage limits or basic roadside assistance
Exactly what is included can vary between suppliers and offers. Always click through to see the Rental policies and inclusions for your chosen offer before you book.
Some costs are not included in the price shown on AutoZone.al and are usually paid at the rental desk or during your trip, for example:
fuel
one‑way or cross‑border fees (where allowed)
out‑of‑hours pick‑up or return fees
additional driver fees
optional extras such as child seats or GPS
local taxes or airport surcharges on certain extras
tolls, parking, traffic or speeding fines
The Rental policies and offer details list the main exclusions and any mandatory charges that may apply. For how and when you pay, see the Payments section.
A security deposit is an amount that the rental company blocks on your payment card at pick‑up. It is used as a guarantee in case of:
damage to the car
missing fuel
late return
unpaid extras or fees
If the car is returned on time and in line with the rental conditions, the deposit is normally released in full by the rental company after the rental. The deposit is handled directly by the supplier, not by AutoZone.al.
Most rental companies take the deposit as a pre‑authorisation on a credit card in the main driver’s name. This means the amount is blocked on the card but not actually charged, unless there is a valid reason under the rental agreement.
The timing of the release depends on:
the rental company’s process, and
your bank/card provider
In many cases the block is removed within a few days after the car is returned; for some cards and banks it can take longer. For exact details, check the supplier’s Rental policies or ask them at the desk.
On AutoZone.al the deposit information is shown in the Rental policies or “Important information” section for each offer.
Look for lines such as:
“Security deposit at pick‑up”
“Deposit/excess” or similar wording
If you cannot see a clear deposit range, open the full rental conditions on the supplier’s page before confirming the booking. If the deposit level is critical for you, it is always best to double‑check it with the rental company named on your confirmation.
Fuel is not usually included in the rental price. Instead, each rental has a fuel policy, for example:
Full‑to‑full – you receive the car with a full tank and should return it full
Same‑to‑same – you return the car with roughly the same level of fuel
Other policies (such as full‑to‑empty) may involve extra charges
Any fuel you use must be paid by you. If you return the car with less fuel than required, the rental company may charge you for the missing fuel plus a service fee, according to their Rental policies.
No. Tolls, parking fees, congestion charges and any traffic or speeding fines are your responsibility and are not included in the rental price.
Tolls and parking are usually paid directly at the toll booth, machine or via local apps.
If you receive a traffic or parking fine, the authorities may pass it to the rental company, who can:
charge an administration fee for handling it, and
pass the actual fine on to you.
The way fines are processed is explained in the rental company’s Rental policies.
“Extras” are optional items or services that are not included in the basic rental price, for example:
child seats or booster seats
GPS / navigation
additional driver
snow chains or winter equipment (where applicable)
cross‑border or ferry permission (where allowed)
Prices for extras are usually listed as per day or per rental, and are normally paid directly at the rental desk in the local currency. Exact prices and availability are listed in the offer details or the rental company’s Rental policies.
In most cases:
you select the extras you want during booking (when possible), and
you pay for them at the rental desk when you pick up the car.
Some offers allow prepayment for certain extras, while others only allow you to request them and pay later depending on availability. The details for each extra – whether it is guaranteed, request‑only, prepaid or pay‑at‑desk – are shown in the offer information and the supplier’s Rental policies.
For more on payment methods, see the Payments category.
The agreed rental price for your booking is shown on your confirmation or voucher, based on the details you entered when you booked.
However, the amount you pay at the desk can change if:
you add extras (e.g. additional drivers, child seats, different cover)
you change times, dates or locations at pick‑up
you no longer meet the Driver Requirements and the supplier offers an alternative at a different price
local taxes or fees apply to extras selected at the desk
The rental company should explain any extra charges before you sign the rental agreement. If something is unclear, ask them to show you the breakdown before you sign.
Still unsure?
Check our Help Centre – FAQ’s or send us a message with your booking details and question, and we’ll point you in the right direction.